Privacy policy

Privacy Policy

Hajime understand and respect how important your personal information is. As a result we make sure your privacy is protected when you use our site or communicate electronically with us.

Our Privacy Policy gives you an explanation as to what happens to any personal data that you provide to us, or that we collect from you.We do update this Policy from time to time so please do review this Policy regularly.

The information we collect

When you make a purchase, create an account, subscribe to our mailing list or contact us through a contact form or email we ask you to provide personal information which is collected and stored. We also collect the details of your visits to our website together with the resources that you access. This includes, but is not limited to, traffic data, location data, weblogs and other communication data.

The information collected is primarily used to enable us to provide our services to you. It is used to order products and services, process payments, detect and prevent fraud, communicate with you (the customer), maintain your customer account, personalise your visit to our site and continually improve your shopping experience.

In relation to our mailing list we may use your personal data to send you information about new products, special offers, improvements to our services, general correspondence or other information we think is relevant to you. You can ‘unsubscribe’ at any time. If you would rather not receive future marketing e-mails from us please inform us by e-mail at

The information you provide will be kept confidential and will be used only to support your customer relationship with us. We will not disclose or sell your information to others.

Our use of cookies

A Cookie is a small file that we transfer to your computer’s hard drive through your web browser to enable our system to recognise you and your computer. The Cookie allows web applications to respond to you as an individual by keeping track of you while you navigate our website and then enabling the website to recognise you when you next visit. Our web application can then tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Like many websites we also use cookies to identify which pages are being used on This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. In addition, for security reasons we use also use cookies to help assist the prevention fraud and minimise credit risk.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that should you choose to decline cookies, you may be unable to access particular parts of our website.
We also use Google Analytics to analyse the use of our website. Google Analytics generates statistical and other information about our website use by means of cookies. This information generated relating to our website is used to create reports about the use of our website. Google will store this information. Google’s privacy policy is available at:

Trading from our website

Making sure you can buy safely on line is a priority for us and we have made strenuous efforts to ensure that security for is one of our highest priorities. We have devoted a great deal of effort to ensure that our online security measures help to safeguard your information. We use industry-standard Secure Sockets Layer (SSL) technology to offer safe and secure transactions allowing for the encryption of: potentially sensitive information such as your name and address and critically-sensitive information like your credit card number
If concerned only about the privacy of your credit card information, we encourage you to submit your order electronically without a credit card number and a sales representative will contact you to obtain this information.

The transmission of information via the internet however is not completely secure and therefore we cannot guarantee the security of data sent to us electronically and the transmission of such data is therefore entirely at your own risk. Where you have chosen a password so that you can access certain parts of our site, you are responsible for keeping your password and user details confidential. In correspondence we will not ask you for your password and will never request your security details via e-mail.

We hope that once you understand the measures we take to help ensure secure transactions and privacy, and the steps you can take yourself, you will be as happy about the safety of your online transaction and order information as we are.

Third party links

There are links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.

Access to information

The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.

Contacting us

We welcome any queries, comments or requests you may have regarding this Privacy Policy. In addition if you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the below address. We will promptly correct any information found to be incorrect.

Please do not hesitate to contact us at

Eagle Tower
Montpellier Drive
GL54 5FG

This Policy was last updated: 17th May 2019

We reserve the right to revise or update this Privacy Policy at any time. While we do not intend to make any changes to this policy or any other terms we do reserve the right to do so.

By visiting you are accepting and consenting to the terms in this Privacy Policy.